How to claim Tax Credits

To claim tax credits you have to fill in a claim form. You can only get a tax credits claim pack from the Tax Credit Helpline.

Tax Credit Helpline Address Tax Credit Office
Phone number 0845 300 3900 or 0289 053 8192

The helpline is busiest between 9.30 am and 2.30 pm and after 4.00 pm. If you call outside these times your call may be answered more quickly.

Information you'll need to get a claim pack The helpline will ask you for some information, including your income in the last tax year (a tax year runs from 6 April one year to 5 April the next). So it's a good idea to get the following together before you call:
•your income for the last tax year if you were employed
•details of your income for the last tax year if you were self-employed
•details of any benefits you get like contribution-based Jobseeker's Allowance or Carer's Allowance
•details of other income you get like savings interest, pensions or rent
•details of any childcare payments you make if you use a registered or approved provider